We support digital ecosystems in production with corrective and evolutionary maintenance and continuous support, so your platform keeps running without depending on whoever built it.
When the provider who built your platform disappears, no one else knows it. And when something breaks, there is no one to call.
We take over support for portals, software, and applications we did not build, with a prior technical diagnosis, SLAs documented in the contract, and a team that understands your platform before signing.
We handle critical incidents, fix functional errors, and build improvements on the platform in production, whether it is a web portal, an application, or a system connected to other services. Response times are documented in the contract before we start, not in a welcome email.
We take over your platform from where it stands
If your previous provider does not respond or left something no one else can touch, we start with a technical diagnosis, document the architecture, and take over support without losing what already works.
Hour packages or fixed monthly support
Two models that adapt to how your company operates. On-demand hour packages for variable needs. Fixed monthly support for platforms that need continuous attention with guaranteed capacity.
Modernization and migration of existing platforms
We update outdated portals and applications, fix active security vulnerabilities, and clean up legacy architectures no one else can touch. Drupal, WordPress, Laravel, and custom technologies. Without interrupting production.
Monitoring, security, and operational continuity
Continuous monitoring, security updates, automated backups, and incident management for platforms that cannot go down. Cloud infrastructure on AWS with alerts and proactive response.
AI applied to platform support and evolution
We automate recurring operational tasks, implement smart content search, and use AI tools to detect anomalies and anticipate problems before they affect operations.
Corrective and evolutionary support with an SLA
We handle critical incidents, fix functional errors, and build improvements on the platform in production, whether it is a web portal, an application, or a system connected to other services. Response times are documented in the contract before we start, not in a welcome email.
We take over your platform from where it stands
If your previous provider does not respond or left something no one else can touch, we start with a technical diagnosis, document the architecture, and take over support without losing what already works.
Hour packages or fixed monthly support
Two models that adapt to how your company operates. On-demand hour packages for variable needs. Fixed monthly support for platforms that need continuous attention with guaranteed capacity.
Modernization and migration of existing platforms
We update outdated portals and applications, fix active security vulnerabilities, and clean up legacy architectures no one else can touch. Drupal, WordPress, Laravel, and custom technologies. Without interrupting production.
Monitoring, security, and operational continuity
Continuous monitoring, security updates, automated backups, and incident management for platforms that cannot go down. Cloud infrastructure on AWS with alerts and proactive response.
AI applied to platform support and evolution
We automate recurring operational tasks, implement smart content search, and use AI tools to detect anomalies and anticipate problems before they affect operations.
For variable needs or on-demand support. You buy hours and use them when you need them. Response times defined by priority level. Billing based on actual usage.
Fixed monthly support
For platforms that need guaranteed technical capacity month after month. Assigned team, monthly follow-up meeting, and priority attention for critical incidents.
Dedicated team
EvolutecC engineers integrated as an extension of your technical team. The same people who know your platform are the ones who respond when something fails.
We review the real technical state of your portal. We document the architecture, identify vulnerabilities, and define the most suitable support model. We do not sign without understanding what we are taking on.
Step2
Step2
We define the SLA in the contract
Response times by priority level, work model, and available capacity are documented before signing. No surprises later.
Step3
Step3
We support the evolution
Support is not just putting out fires. We support the portal's continuous evolution with improvements, updates, and new features whenever the business needs them.
Step1
We diagnose before committing
We review the real technical state of your portal. We document the architecture, identify vulnerabilities, and define the most suitable support model. We do not sign without understanding what we are taking on.
Step2
We define the SLA in the contract
Response times by priority level, work model, and available capacity are documented before signing. No surprises later.
Step3
We support the evolution
Support is not just putting out fires. We support the portal's continuous evolution with improvements, updates, and new features whenever the business needs them.
Frequently asked questions
What people ask us before getting started
Yes. It is the most common case. We start with a technical diagnosis of what exists, document the architecture, and clearly define the scope of support. We do not take anything on without first understanding what is there.
Haven Butcher Shop needed to launch its digital channel before opening its brick-and-mortar store in Florida. EvolutecC developed a bilingual e-commerce site on Shopify, integrated with Thriventory, designed to sell products by weight or unit, and set up to support an online-to-offline, online purchase, in-store pickup model.
The existing platform could not keep up with the business’s growth, and a large portion of orders were still coming in over the phone. We developed a B2B e-commerce platform with customer-specific pricing, a digital catalog for field sales representatives, and a new online store for their Super Tools brand.