Road Infrastructure and Transportation
Cartagena – Barranquilla, Colombia
The case
Autopistas del Caribe required an institutional website that was easy to navigate, compliant with user service principles under Law 1755 of 2015, and capable of publishing key information about the project, contact channels, free roadside services, and the schedule of mobile offices. The website needed to load quickly, be self-manageable, and accessible to diverse audiences including transporters, citizens, and government entities.
The solution
EvolutecC implemented a lightweight, functional website focused on information efficiency and accessibility. The main solutions included:
- Development of a self-manageable institutional website on WordPress.
- Informative sections for the road project, benefits, and free services.
- Integrated PQRS module with automatic user confirmation.
- Dynamic schedule for mobile service offices.
- Direct contact buttons and visible emergency lines.
- Download section for rates and technical certificates.
- Basic SEO optimization and responsive structure.
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User-focused, functional website: The site features intuitive navigation and a clean design, allowing users to easily access project information, contact channels, and service schedules.
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Simplified PQRS management: The PQRS module enables submission of requests with validation of essential data, ensuring regulatory compliance and improving traceability in the response process.
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Content self-management: The CMS allows Autopistas del Caribe's communications team to publish updates, modify schedules, upload documents, and update contact information without relying on the technical team.
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Key information at a click: Sections on free services, office locations, contact lines, and real-time weather are always accessible, enhancing the experience for road users.
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Post-launch support: EvolutecC provides technical support and preventive maintenance, ensuring continuous operation and adaptability of the site to future needs.
